Privacy Policy
What we collect, why, and the rights you have over your data.
What data we collect
- Your identity and contact details (name, phone, email)
- Your confirmed email address, used to sign you in
- Content you publish, such as your provider profile, services and portfolio
- Your bookings and payments
- Messages you send through SkillLink
- Verification documents, kept in private storage, if you apply to become a provider
Why we collect it
We use this information to run SkillLink: creating your account, matching bookings, processing payments, showing your profile to others when needed, and keeping the service safe.
Who sees your data
The other side of a booking sees what's needed to complete it, such as your name and booking details. Your public provider profile is visible to anyone. Our team can access your data to operate and secure the service. We don't sell your data.
How long we keep it
We keep your data for as long as your account is active, and for a limited time after that if needed for legal, security or accounting reasons.
Your rights
You can ask to see, correct, or delete your data, and object to how it's used. Contact us to make a request.
Who is responsible for your data
The data controller for SkillLink is [TO COMPLETE: data controller]. For any privacy question or request, contact [TO COMPLETE: contact address].